Intercontinental San Juan Hotel

ex. San Juan Grand Beach Resort and Casino

5961 Isla Verde Road, San Juan, Puerto Rico, 00979  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Intercontinental San Juan Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

Overview

The traditional 4-star Intercontinental San Juan Hotel offers 24-hour room service, dry cleaning and 24-hour reception. Residing in a 15-story building, the hotel was opened in 1998 and renovated in 2012.

Set close to tropical beaches close to parks. The property is placed next to La Coca Falls, El Toro Peak and Isla Verde as well as restaurants and a stadium.

Luis Munoz Marin Intl airport can be reached in 5 minutes by car from Intercontinental San Juan Hotel.

Rooms

Intercontinental San Juan Hotel offers rooms with a standard interior, climate control, pay TV, an in-room safe, a minibar and a refrigerator. Many rooms come with a splendid view over the ocean. A small fridge and coffee/tea makers are also provided for self-catering.

Eat & Drink

At the full service restaurant guests can enjoy Japanese cuisine. Guests can try tea and coffee served in the sports bar.

A full breakfast is served and charges are applicable. 

Services

Business travelers can avail of a business center, a meeting room and computers offered on site.

Relax

The on-site Turkish steam bath and reflex massage will meet all guests' expectations. There are a gym and fitness center provided at Intercontinental San Juan Hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid public parking is possible on site.

The personnel at the hotel speaks English, German, French, Spanish, Dutch, Portuguese.

Year renovated:   2012.  Number of floors:   15.  Number of rooms:   402.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Snack bar

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
  • Video games
  • Paid kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Casino
  • Entertainment
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Massage
  • Paid cabanas
  • Sun terrace
  • Garden area
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • City view
  • Lake view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Down comforter

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • In-room computer
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  1 am

Check-Out

  • until  1 am

Children and extra beds

  • One child under the age of 17 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Intercontinental San Juan Hotel San Juan location
Show big map »

Hotel Address:

5961 Isla Verde Road, San Juan, Puerto Rico, 00979

Get directions
City Center
  • San Juan
    9.5 km
Airports
Train Stations
  • Sagrado Corazon Station
    4.3 km
  • Train Stations
    100 m
Restaurants
  • Ruth's Chris Steak House
    20 m
  • Mi Casita (cuisine: International, Caribbean)
    150 m
Beaches
  • Carolina Beach
    340 m
  • Isla Verde
    870 m
Hotel information
  • Check-In:
    from  1 am
  • Check-Out:
    until  1 am
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    402

Hotel Awards

Puerto RicanHOTEL AWARDSRecommendedSan JuanIntercontinental San Juan

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

Use Badge

Rooms and availability

Intercontinental San Juan Club Double RoomIntercontinental San Juan Club Double RoomIntercontinental San Juan Club Double Room
Club Double Room
Bed type: King-size bed
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities
    Intercontinental San Juan Guest RoomIntercontinental San Juan Guest RoomIntercontinental San Juan Guest Room
    Guest Room
    Bed type: Double beds or King-size bed
    Size: 260 m²
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information
    Room facilities
      Suite
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Intercontinental San Juan Superior Double RoomIntercontinental San Juan Superior Double RoomIntercontinental San Juan Superior Double Room
        Superior Double Room
        Bed type: King-size bed
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information
        Room facilities
          Intercontinental San Juan Deluxe Double RoomIntercontinental San Juan Deluxe Double RoomIntercontinental San Juan Deluxe Double Room
          Deluxe Double Room
          Bed type: King-size bed or 2 Single beds or Double beds
          Size: 260 m²
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Intercontinental San Juan Hotel San Juan location
            Show big map »

            Hotel Address:

            5961 Isla Verde Road, San Juan, Puerto Rico, 00979

            Get directions
            City Center
            • San Juan
              9.5 km
            Airports
            Train Stations
            • Sagrado Corazon Station
              4.3 km
            • Train Stations
              100 m
            Restaurants
            • Ruth's Chris Steak House
              20 m
            • Mi Casita (cuisine: International, Caribbean)
              150 m
            Beaches
            • Carolina Beach
              340 m
            • Isla Verde
              870 m
            Hotel information
            • Check-In:
              from  1 am
            • Check-Out:
              until  1 am
            • Year renovated:
              2012
            • Number of floors:
              15
            • Number of rooms:
              402

            Hotel Awards

            Puerto RicanHOTEL AWARDSRecommendedSan JuanIntercontinental San Juan

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Puerto Rico

            Use Badge

            Intercontinental San Juan Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Ocean Park Beach - 3.2 km

            Places of interest

            • Condado Beach - 2.7 km

            Train stations

            • Sagrado Corazon Station - 4.2 km

            Parks

            • Barbosa Park - 3.1 km

            Air business related

            • Luis MuГ±oz Marin International Airport - 1.8 km

            Local attractions

            • Condado Beach - 2.8 km
              San JuanPuerto Rico
            • Ocean Park Beach - 4.4 km
              San JuanPuerto Rico
            • Hipodromo Camarero - 5.0 km
              Carr. 3 Km 15.3, Canovanas
            • Condado Lagoon - 4.3 km
              San JuanPuerto Rico
            • Museo de Arte de Puerto Rico - 4.9 km
              299 De Diego Ave., San Juan

            Near the hotel

            • El San Juan Casino - 220 m
              6063 Isla Verde Avenue, Carolina
            • La Coca Falls - 470 m
              El Yunque National ForestPuerto Rico
            • Isla Verde - 870 m
              San JuanPuerto Rico
            • Carolina Beach - 340 m
              Rt 187, Carolina
            • El Toro Peak - 470 m
              El Yunque National ForestPuerto Rico

            Restaurants nearby

            • Ruth's Chris Steak House - 20 m

              Address: 187 Isla Verde Ave. (Intercontinental Resort & Casino)
              Phone: 253-1717

              83% likes this, based on 269 reviews

            • Il Mulino New York - 60 m

              Address: 6063 Isla Verde Avenue
              Phone: (787) 253-1700

              71% likes this, based on 116 reviews

            • Third Base Sports Cafe - 60 m

              Address: Isla Verde Avenue
              Phone: 1 787.200.4561

              64% likes this, based on 51 reviews
              Cuisine: Latin

            • Mi Casita - 150 m

              Address: Plazoleta Isla Verde
              Phone: 787-791-1777

              52% likes this, based on 533 reviews
              Cuisine: International, Caribbean
              Price Range: CAD 22 - CAD 29

            • La Piccola Fontana - 60 m

              Address: 6063 Isla Verda Avenue
              Phone: 787-791-0966

              73% likes this, based on 107 reviews
              Cuisine: Italian
              Price Range: CAD 35 - CAD 135

            Hotel information
            • Check-In:
              from  1 am
            • Check-Out:
              until  1 am
            • Year renovated:
              2012
            • Number of floors:
              15
            • Number of rooms:
              402

            Hotel Awards

            Puerto RicanHOTEL AWARDSRecommendedSan JuanIntercontinental San Juan

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Puerto Rico

            Use Badge

            Hotels nearby
            Cities nearby

            Intercontinental San Juan Reviews

            Guest reviews are submitted by our customers after their stay at Intercontinental San Juan

            Average guest rating

            7.4out of 10
            Very good
            Based on 19 reviews

            Rating by category:

            Location
            8.8
            Rooms
            8.0
            Value
            7.5
            Service
            8.0
            Dining
            5.0

            Individual guest reviews

            • Family with children
              5.0

              We had only one day to spend in San Juan and they could give us the key at 4 pm!!! They were late 4.45 and did not comply with our reservation : 2 inter connected rooms. We had to accept to have 2 rooms far from each one with 2 kids Nothing was done to cover their mistake!!!

              Never again there, and do not recommend this hotel!

            • Couple
              10.0

              The never closing pool.

              Room service did not bring what we order.

            • Group of friends
              8.2

              Everything but the staff.

              The stuff. They were confused...they charged my card twice when I paid the rooms in cash.

            • Older travelers
              7.0

              It was very clean and staff was helpful and friendly. The hotel was located in a convienent location with plenty other services around the facility.

              It was more of a family type with children hotel and we would have preferred a more adult atmosphere.

            • Family with children
              9.2

              Excellent service, first class facility, accommodating staff and elegant decor

              The location is a little seedy

            • Older travelers
              7.8

              Excellent location and facilities in general,very friendly staff,nice ambience.The japanese restaurant is recommendable, price- and quality- wise.

              Small,old fahioned bath room ,towels quantity for swimmingpool use are limited and really small.The italian restaurant called Alfredo has nothing to do with "Alfredos" in Rome. Just the dishes have italian names, and the pasta was not fresh but sticky, tomato sauces are prepared with caned tomatoes,seafood were not fresh but deep frozen.Late check out cost is around 70 usd. Breakfast buffet cost is to high (33 usd including 15% servce charge) and poor in terms of quality an variance. After 7 days eating scrambled eggs,"home made" potatos oat meal,etc., Same kind of cheap fruits you get tired.

            • Older travelers
              9.0

              speed elevators are necessary

              show all the cost related... is convenient show to the client when is the checking, because is very bad the surprises.

            • Group of friends
              10.0

              Great location with nice swimming pool and clean room. Beach is also very nice out there. Professional staff.

            How to reach hotel

            hotel Intercontinental San Juan Hotel San Juan location
            Show big map »

            Hotel Address:

            5961 Isla Verde Road, San Juan, Puerto Rico, 00979

            Get directions
            City Center
            • San Juan
              9.5 km
            Airports
            Train Stations
            • Sagrado Corazon Station
              4.3 km
            • Train Stations
              100 m
            Restaurants
            • Ruth's Chris Steak House
              20 m
            • Mi Casita (cuisine: International, Caribbean)
              150 m
            Beaches
            • Carolina Beach
              340 m
            • Isla Verde
              870 m
            Hotel information
            • Check-In:
              from  1 am
            • Check-Out:
              until  1 am
            • Year renovated:
              2012
            • Number of floors:
              15
            • Number of rooms:
              402

            Hotel Awards

            Puerto RicanHOTEL AWARDSRecommendedSan JuanIntercontinental San Juan

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Puerto Rico

            Use Badge